Delivery Policy


We use two carriers to ship across the United States and Canada:

USA

In the United States, we use UPS Ground shipping.
Shipments originate from Massena, New York and delivery times vary from 3-5 days, based on your location.

Canada

In Canada, our carriers include UPS and Canada Post.
Shipments originate from Cornwall, Ontario and delivery times vary from 3-5 business days, depending on your location.

Exclusions: Rural Locations

Our free shipping policy applies to major metropolitan areas and logistically accessible regions. If you reside in a rural/remote area that is not cost-effective to ship to, we reserve the right to charge an additional fee for shipping, subject to your approval. We will not ship your order or charge an additional fee without a written email confirmation from you.